Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Email address
• Phone number

b) User Identifiers

• App-specific or platform-specific user IDs generated for authentication and internal use

c) Usage and Analytics Data

• Interactions with app features and buttons
• App and website performance data
• Crash logs and diagnostic information

Information is collected when you voluntarily provide it or automatically as part of normal platform operations.

2. How We Use Your Information

We use your information strictly for the following purposes:

• User onboarding, account creation, and verification
• Sending service-related communications such as updates, access notifications, and important information
• Improving product functionality and user experience
• Monitoring performance, fixing bugs, and ensuring platform stability
• Maintaining platform security and preventing misuse

We do not use your personal data for advertising, retargeting, or profiling purposes.

3. Analytics and Third Party Services

Nurdd may use trusted, privacy-compliant third-party services to support platform operations, including:

• Authentication and verification
• Analytics and performance monitoring
• Infrastructure and data storage

These services may process limited user or device-related information strictly for operational and analytical purposes. We do not sell or share personal information with third parties for marketing or advertising.

4. Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared only with service providers who assist in operating the platform, providing verification services, or performing analytics and diagnostics. All service providers are contractually obligated to protect your data and comply with applicable privacy and data protection laws.

5. Data Storage and Security

We use appropriate technical and organisational safeguards to protect your information against unauthorised access, loss, misuse, or alteration. Access to personal data is limited to authorised personnel only and handled in accordance with strict confidentiality standards.

6. Data Retention

Personal data is retained only for as long as necessary to:

• Deliver platform services
• Fulfil the purposes outlined in this policy
• Meet legal or regulatory requirements

When no longer required, data is securely deleted or anonymised.

7. Your Rights

You have the right to access your personal data, request correction or deletion, withdraw consent, and opt out of non-essential communications. To exercise these rights, contact us at support@nurdd.club.

8. Children's Privacy

The Nurdd platform is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Google API User Data — Pulse

Pulse, a product of Nurdd Solutions Private Limited, integrates with the Google Ads API to help authorised users view, analyse, and manage their own Google Ads accounts.

Data Accessed

• Google Ads account details, campaign structures, ad groups, ads, and keywords
• Performance metrics including impressions, clicks, spend, conversions, and ROAS
• Billing and budget information associated with the connected Google Ads account
• Audience, targeting, and creative asset data within the connected account

How We Use Google Data

• Display performance insights and analytics dashboards within Pulse
• Enable authorised users to create, edit, pause, or optimise campaigns directly from Pulse
• Generate AI-assisted recommendations based on account performance data
• Google Ads data is never used for any purpose unrelated to providing the Pulse service to the authenticated user

Storage & Sharing

• Google Ads data is processed in real time and may be temporarily cached solely to deliver the Pulse dashboard experience
• Cached data is deleted when a session ends or the user disconnects their Google Ads account
• Google Ads data is never sold, rented, shared with third parties, or used for advertising or profiling purposes
• Access is strictly limited to the authenticated account owner and authorised Nurdd personnel for support purposes only

10. Meta Ads Data — Pulse

Pulse also integrates with the Meta Ads API (Facebook & Instagram) to help authorised users view, analyse, and manage their own Meta ad accounts.

Data Accessed

• Meta ad account details, campaign structures, ad sets, ads, and creatives
• Performance metrics including reach, impressions, clicks, spend, conversions, and ROAS
• Audience, targeting, and placement data within the connected Meta ad account
• Page and Instagram account details linked to the connected ad account

How We Use Meta Ads Data

• Display performance insights and analytics dashboards within Pulse
• Enable authorised users to create, edit, pause, or optimise Meta campaigns directly from Pulse
• Generate AI-assisted recommendations based on Meta account performance data
• Meta Ads data is never used for any purpose unrelated to providing the Pulse service to the authenticated user

Storage & Sharing

• Meta Ads data is processed in real time and may be temporarily cached solely to deliver the Pulse dashboard experience
• Cached data is deleted when a session ends or the user disconnects their Meta ad account
• Meta Ads data is never sold, rented, shared with third parties, or used for advertising or profiling purposes
• Access is strictly limited to the authenticated account owner and authorised Nurdd personnel for support purposes only

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date. Continued use of the platform constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

• support@nurdd.club
• www.nurdd.club